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| Exceptional Team Member, Denise Goss |
A few weeks ago, I was stopped in the hallway by an apartment resident who wanted to tell me a story. A couple days earlier she was ill and transported by ambulance to the emergency room. She has no family in the area; so she knew she would be alone for however long her hospital stay lasted. About 10:30 PM that night, a nurse came into her ER Room and told her that she had a visitor. Since she had no family, our resident did not know who could possibly be visiting that late at night, in the ER, in the city. A few minutes later in walked Denise Goss, one of our many fine evening receptionists at Homestead Village. Denise decided at 10 PM at the end of her shift that she needed to check on our resident and keep her company. Our resident told Denise that she did not need to stay and that she should go home; but Denise gently made it clear that she planned to stay with her until she was discharged or admitted to the hospital.
That, my friends, is caring. That is the essence of a compassionate community. That is love. We are privileged to work with Denise.
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