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| Fickes House Dining Room is a reflection of Homestead quality. |
Of the 22 aspects of quality of life surveyed, 13 scored above 98%, 17, above 95% and 2 scored 100% satisfaction. That compares to the 2009 survey in which 9 areas scored above 98% and 15 above 95%.
The two services that scored 100% satisfaction were Transportation and Snow Removal. Of special note is our Environmental Services Department goal to remove all snow from each resident's path - including the snow between resident cars parked outside and even the snow ON each resident's car!
As important as the high scores are in measuring satisfaction, we especially treasure the comments. Our residents' countless ideas and feedback will serve us well in continuing to make Homestead Village the best place to live and to work.
My aunt, Dorothy Johnston, moved in to your wonderful community last fall and I have such fun talking to her on the phone to hear about all the activities she is involved in (attended the Gala celebration for the 25th anniversary, was one of the villas to provide a tour to prospective residents recently, and she indicatd she chairs the dining room committee for which she coordinates a newsletter. I was hoping to find a link to the issues so I could keep up on everything as an interested family member. I did easily connect up to read the issues of the overall Homestead newsletter, another way to be "in the know" for all the wonderful happenings. My husband and I wanted to compliment you on the great facilities for us out of town guests to stay in when we visit my aunt on our way to and from Maine to Florida each fall/spring season. Happy Fall to you all and congrats on your 25th anniversary!!! Mike and Kathy Birke
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