Service Worthy of A Story: Outstanding Evening Maintenance Team

One thing is for sure, when you need service at night, you can count on John Der and Dale Brian.

Dale Brian

Just recently a cottage resident shared that on the hottest day so far this year, their air conditioning stopped working - at 4 pm on a Friday night.  They were sure it was going to be a hot weekend; but they reported it to maintenance and Dale came right over.  According to the resident, Dale assessed the situation, went back to the maintenance shop and came back a short time later with an assortment of parts and tools.  In no time, their house was cool again.  The resident's final words on the matter:  "If I lived in my own home, it might be Monday or Tuesday before my Air Conditioning was working again - especially on the hottest day of the year. Thank goodness I live here at Homestead Village!"  Thank you Dale for your excellent work.

John Der

John Der makes things happen.  Residents and staff alike remark that John takes care of business.  No job is too tough or too unpleasant for John to handle.  He is a friendly, courteous team member.  John exemplifies our vision of "serving all who come into our community with genuine and remarkable kindness, respect and skill." No matter how challenging or difficult the task, John tackles it with vigor.  His love for our residents is evident in everything he does.

Thank you gentleman for your service, your smiles and your skill.  It really makes a difference and it is appreciated!